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Get Back to Normal

Across the country, states are struggling with COVID-19 response. Timely test result delivery, scaling contact tracing and execution of active monitoring are eluding nearly every effort.  Healthy Together provides the tools necessary to reduce the time between contagion, testing and self isolation through in-app test result delivery, guided and digital contact tracing, augmented and automated active monitoring and more.

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 Reduce the time between Contagion, Testing & Self Isolation

Assess

Help each state resident assess symptoms on a daily basis in order to know when to seek testing and self-isolate.

Test

Provide residents easy access to test results and real time test result delivery.

Trace

Augmented & Automated Contact Tracing.

Communicate

Easily communicate dynamically changing plans and guidelines according to geographic region.

Test Result Delivery

  • Display nearby testing centers on the map and allow users to schedule appointments.

  • Test results are delivered right through the Healthy Together app in real time.

  • Reduce the time between contagion, testing and self isolation.

Augmented Contact Tracing

  • Both in-app guided and digital options available. Mobile first and massively scalable enabling one contact tracer to do the work of ten.

  • Automated alerting and Bluetooth facilitated anonymized exposure event monitoring.

  • Streamlined communications portal for critical ad-hoc messaging.

  • Increase contact tracer productivity by giving them our CRM/Case Management system designed specifically for COVID-19 response.

Augmented & Automated Active Monitoring

  • Reduce the time spent placing phone calls and following up with positive cases by over 90%.

  • Turn one active monitor into ten during case surges and avoid failures to actively monitor.

  • Save money on monthly labor costs dedicated to active monitoring with our productivity and automated solution.

Daily Symptom Assessments

  • Provides an easy way for residents to log their symptoms every day.

  • Automates public health instructions about what actions they should take based on their symptoms.

  • Determines if they should be tested for COVID-19.

Transmission Zone Analysis

  • Map visualizations will help the state identify transmission zones and infection concentrations through test data and location.

  • Allow each region to respond to the pandemic in a targeted way and not have shut down entirely.

Communication Center

  • As risk levels rise and fall, use the Healthy Together notification system to seamlessly send public health advice, plans and guidelines directly to residents.

  • Easily communicate updates for social distancing, symptom checking, isolation, and testing by location or custom cohorts.

Case Management

The Healthy Together platform currently serves nearly 10% of the US, through our state partners. Our case management system supports health departments through a set of enhanced workflow tools which include prioritize lists, call guides, automated alerts, in-app contact tracing interviews and more.

In responding to the COVID-19 pandemic, the state of Utah has worked to complement traditional public health interventions with innovative technologies. From the screens of their mobile phones, Healthy Together has provided Utah residents with a tool to quickly assess their symptoms, access testing, receive results, and work with contact tracers.

The state partnered with Twenty to develop the app during a time of urgent need, in an environment where there was no playbook to follow. Twenty has been a strong and reliable partner in our efforts to harness technology in an unprecedented public health effort. They have delivered what has been asked, and more. They have been willing to adapt and evolve as we learn together. We will continue to work closely with Twenty, and all of our partners, to identify areas where we can innovate and grow in our effectiveness in responding to this very complicated situation.

Rich Saunders, Chief Deputy, Utah Department of Health

Data for Good

You’re always in control

We understand how important privacy is. You’re always in control and can delete your data at anytime.

For COVID-19 purposes only

Use of your data is limited to health and research efforts around COVID-19.

Data security is our priority

Data is encrypted in transit and at rest. Contact tracing information is deleted after 30 days. Symptom data is anonymized.

How-To: Contact Tracing

When a resident tests positive for COVID-19, public health officials can use the Healthy Together web portal to quickly identify who that person might have infected and use a government approved script to notify potential contacts and provide support for isolation and testing.

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...By participating in Healthy Together you are playing an active and critical role in protecting the people close to you, and everyone in our community...

Governor Herbert
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State level integration
Resident access to Healthy Together
Real-time daily reporting
Security and privacy features

A Message From
Governor Herbert

The State of Utah is working in collaboration with Healthy Together to stop the spread of COVID-19. By taking urgent action, we can all work together to protect the lives of our family members, friends, health workers, and the broader community.

In conjunction with other efforts spearheaded by the Governor’s Office, our partnership with Healthy Together will increase the ability of health workers and state officials to track, trace, and contain COVID-19. Healthy Together’s mobile application and analysis technology will support Utah’s contact tracing plan by giving state health workers a faster and more accurate picture of where and how the virus is spreading in our community.

Protecting the use of citizen data is of utmost concern to the State of Utah and Healthy Together. To ensure the privacy and security of the data of our citizens, we have agreed contractually that data use will follow these principles and limitations:

1. Use of the app is strictly opt-in and voluntary.

2. Users own their data and can delete their data at any time.

3. Only data that is required to combat COVID-19 will be shared with public health officials.

4. Location data will automatically be deleted every 30 days.

5. Symptom data will be automatically de-identified after 30 days.

6. Healthy Together will comply with State requirements for data security and encryption.

By participating in Healthy Together, you are playing an active and critical role in protecting the people close to you, and everyone in our community. The faster and more aggressively we can collectively respond to the threat of COVID-19, the sooner we will be able to eliminate this threat, re-open our neighborhoods, reactivate our economy, and resume enjoying everything we love about our great state. Thank you for your participation.

Signed,

Governor Herbert

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